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CUSTOMIZED, TURNKEY SERVICES TO KEEP YOUR NETWORKS UP AND RUNNING
Your global communications network is the lifeblood of your organization. But, installing and maintaining a non-stop network is a very complex and costly endeavor, requiring specialized knowledge, extensive experience and 24/7 attention. The challenges only grow when your network spans large geographies with outposts in remote, inhospitable terrain.
At DataPath, we offer expert, turnkey Integrated Logistics Support to keep your network up and running, your costs down, and your personnel focused on their jobs and not on the equipment. We have years of experience in designing, installing and managing communications network solutions in every corner of the globe – experience we’ll put to work in partnership with you to provide whatever combination of products and services that will optimize the effectiveness and efficiency of your networks.
To keep your network running at peak performance, you can select from a range of services in whatever configuration, location and schedule that works best for you. Regardless of what services you choose, we provide support for both DataPath and other manufacturers’ equipment. Our services include:
DataPath’s seasoned personnel are currently deployed around the world supporting strategic military satellite operations. Wherever you want to install, operate, sustain and maintain your critical communications network, DataPath’s expert Integrated Logistics Support team can make it happen.
For more information about DataPath Integrated Logistics Support, contact sales@datapath.com
System management center: From our centralized system management center, DataPath’s experts can provide 24/7 proactive, remote monitoring and management of any communications network anywhere in the world using our proprietary DataPath Software™.
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24/7 on-call field support services: Our experienced engineers travel the world to set up networks and keep them running. Whether you require full-time or scheduled on-site maintenance, we’ll provide dedicated personnel who can serve as a supplemental workforce – for both DataPath and other manufacturers’ equipment. Services include installation planning; hardware/software upgrades; system management, testing and evaluation; and equipment relocation.
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24/7 on-call technical support: If you opt for on-call support, our knowledgeable support team is available whenever you need them to help diagnose repairs and increase system uptime.
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Worldwide depot management: Maintaining uninterrupted communications in far-flung locations while avoiding costly stockpiles of parts can be challenging. DataPath’s depot management services can help you address these challenges. Our offerings include depot facilities; asset management; supplier management; and spares replenishment, repair and refurbishment.
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Logistics engineering consulting: Our professionals will help you plan your network’s future with comprehensive life-cycle costing and analyses.
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World-class training and documentation: Enabling your staff to operate and maintain your equipment – whether at headquarters or field locations – requires customized, proven training tools. Our team will provide the training and documentation that best suits your needs – computer-based, manuals, hands-on, on-site.
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